December 1, 2020
In the summer of 2017, I brought my mom from Louisiana to California. I researched local assisted living facilities and ultimately decided on one that was nationally-known thinking the corporate route would provide better care. I was very, very wrong. The stress I carried during this time weighed heavily on me and my family. Yet, they still charged us for a level of care they did not provide. By Thanksgiving 2019, my mom had developed a bad UTI, fallen twice, and ended up in the hospital for 3 nights, followed by two weeks in a skilled nursing to recover and rehabilitate. At this point, I could no longer allow my mom to live in this facility where she received less than adequate physical care. It was then that I found Del Monte Assisted Living and I am grateful to them every day for not only significantly changing my mom’s quality of life but also my own. At Del Monte, Sunny, the owner, had her room remodeled and painted it her favorite color right before she moved in. She also has a beautiful patio where she can tend to her flowers and watch the humming birds. My mom knows her caregivers and she lets them take care of her. There is very little staff turnover. They have consistency in same caregivers both day and night. I get one bill every month for the same amount and it’s all inclusive. It doesn’t matter how many meals my mom had in her room or how many trips she took to the doctor. Just recently, my mom’s level of care increased and she was moved into hospice status. How much more for the additional care, I asked? None. Anytime I have questions or concerns, I can text or email the team. Doesn’t matter what it is – one of them is always working and taking care of our loved ones. How is this possible? There is a family culture at Del Monte. I can attest that they genuinely love their jobs, their coworkers, and the residents they take care of. Heroes? Angels? I’d say all of the above. If you are looking for a place for your loved one, all you need to do is meet Sunny, and his team and you’ll see what I am talking about.