Admissions

Robert Ford

The entire process from my perspective has been very good. From meeting Anu and Sunny in our initial discussion through the move itself was great. I wanted to make sure there was a comfort zone between us to make sure that there was a level of comfortability and that both of our expectations could be met.

The intake process was very smooth, very efficient. There were no major hiccups and the transition went well. My daughter did a lot of the initial admin and that just went on very smoothly, which can be a challenge when moving from one facility to another. They moved very quickly to accommodate Shane, who had been at the last facility for 10 years.
The support ratio at the facility is very good because it gives the patient more attention, not to mention the other services that are available like physical therapy. It continues to improve the quality of life, which is important. It increases the platform where a better quality of life can be encouraged.

Del Monte has alleviated a lot of concerns for all of us and we’re very very happy. God bless him that he came to a place like this and could have exposure to a quality of life.

Robin D.

My mother has been living in Del Monte for over two years and it has been a godsend. There is no way she would have been able to afford the higher prices at the other facilities. It works out perfectly that she is in the same neighbourhood where she used to live on her own. The facility feels like home with its ideal location near the ocean

Jul H.

I am so pleased with the immediate changes that are being made, for the better, at Roma Del Monte. It warms my heart to see photos of my mom out in the community enjoying herself! The staff always puts
their whole heart into planning activities and it
definitely shows. I particularly enjoyed the welcome party they threw in order to help guests and family feel acclimated to the new changes taking place.

Dianne B.

I enjoy caring for the residents at the Del Monte and have found it to be quite a rewarding experience. No one can come close to compassionate care and looking after residents the way they do. I have never seen a team as dedicated as they are especially under the new management. Go Del Monte team!! Keep up the good work.

A.Schure

“Our mother was at first reluctant to give up her independence and to enter any assisted living facility at all. However, after a short period at Del Monte she realized how helpful and kind the staff was and how this made her day to day life so much easier. She is happy to be at Del Monte and has only positive things to say. Del Monte has been very accommodating to family visits and has set up very safe barrier arrangements to allow easy visits notwithstanding the pandemic.

J.H.

My mom has lived at the Del Monte for 6 years and I live 2 miles away, so I am often there. In this time there has never been any indication of the issues that the previous poster mentioned. Over the 6 years, my mom’s care has been stellar. With that said, of course there will be concerns, but they are nothing like what the poster shared. Any concerns I have, mainly stem from my mom’s Alzheimer’s. There are times when the Alzheimer’s moves into another stage and tasks she could do without assistance become tasks that require caregiver assistance. When this happens, the staff always accommodates to meet her expanding needs. Whenever I bring a concern to Julia, she and her staff are extremely responsive and take immediate action. I would highly recommend Del Monte Assisted Living to anyone looking for a small, homey, caring environment for their loved one.

Though there is always room for improvement, 5 stars are definitely warranted during COVID-19 because these people are saints. They are doing EVERYTHING to keep my mom and the other vulnerable residents safe.

Gary Carlsen

“My wife Carolyn suffered with Alzheimer’s for six years and we cared for her at home until she reached a point where we could no longer help her. We moved her to Roma Del Monte in July of 2020, and I cannot say enough about the care she received there. She was in the Memory Care Unit and the staff there were very compassionate and caring and treated her as one of the family. They prepared her each day for my visits as she could no longer provide for herself as she was confined to bed and a wheelchair. Unfortunately, she passed away in November. If you are looking for someplace like home, I would highly recommend Roma Del Monte.

Debbie T.

“From our first phone call to Sunny to currently we have had nothing but a wonderful experience. Everyone is warm and friendly. The grounds are lovely. We are a very close family and it was a difficult decision to place my mother’s in Assisted Living. We placed her at Del Monte the first week of March and the very next week the whole world changed and we couldn’t see her. That was stressful, but we never felt out of touch with her even though we couldn’t see her. The staff and the management (Julia & James) were always available to talk to if needed and have helped with everything we have had to deal with. My mother absolutely loves the staff and her special helpers. They have gone above and beyond to help her and make her feel loved. We couldn’t be happier with our decision.”

Susan Martin

When we walked in to Roma Del Monte we could tell immediately that is was well run by very nice people. It has been over a year now since my cousin moved in and both he and I are really glad we chose Roma Del Monte. Everyone is very friendly, extremely professional, and really care about my cousin. They keep in touch with me if they have any concerns or notice any changes. My cousin is happy and enjoys the people and food immensely. It is a huge worry off my mind as well, especially in this pandemic. An excellent choice for us!

T.A.

My family was exceptionally pleased with the care my mother received at Roma Del Monte. Everyone there – from the owners, to the administrator Julia, to the caregivers- went out of their way to make her feel welcome and to provide the best of care. The Del Monte is a model of what an assisted living facility should be and a real asset to our community.

C.B.

I cannot say enough about the wonderful quality of care our mother received at Del Monte. The staff is engaged, caring, and supportive. There are multiple opportunities for residents to engage socially, and recent room and building renovations have made it a happy, upbeat place for visitors and residents alike.