My mother has been living in Del Monte for over two years and it has been a godsend. There is no way she would have been able to afford the higher prices at the other facilities. It works out perfectly that she is in the same neighborhood where she used to live on her own. The facility feels like home with its ideal location near the ocean. My mother has lived as a paying guest for 40 years, so staying in the same area made the transition much easier. She found it easy to adapt and get comfortable at the Del Monte which was largely due to the amazing staff here.The staff at Del Monte is phenomenal. Specifically, Julie, Janet and everyone on the staff. They are so helpful and caring, we appreciate everyone so much. They treat us like family and genuinely care for the residents. The food is another kicker my mother hasn’t stopped raving about. Every week I get a call from her about the different dishes being served and quite honestly I find myself being jealous! All in all, I am grateful for Roma Del Monte for all the work and service they have provided in helping my mother feel at home during what can be a difficult transition in life.
I am so pleased with the immediate changes that are being made, for the better at Roma Del Monte. It warms my heart to see photos of my mom out in the community enjoying herself! The staff always puts their whole heart into planning activities and it definitely shows. I particularly enjoyed the welcome party they threw in order to help guests and family feel acclimated to the new changes taking place. They had amazing food and activities and overall exuded inclusiveness and positivity. I had a great time getting to know all the staff and felt a sense of home which can be rare in care facilities at times as there are so many residents. However, I found the new owner to take great care to make sure he introduced himself to everyone and got to know us all. I look forward to coming back for more events and would definitely recommend the Del Monte to anyone who wants to find a caring community that has your best intentions at heart. Keep up the good work guys!
The entire process from my perspective has been very good. From meeting Anu and Sunny in our initial discussion through the move itself was great. I wanted to make sure there was a comfort zone between us to make sure that there was a level of comfort ability and that both of our expectations could be met.
The intake process was very smooth, very efficient. There were no major hiccups and the transition went well. My daughter did a lot of the initial admin and that just went on very smoothly, which can be a challenge when moving from one facility to another. They moved very quickly to accommodate Shane, who had been at the last facility for 10 years.
The support ratio at the facility is very good because it gives the patient more attention, not to mention the other services that are available like physical therapy. It continues to improve the quality of life, which is important. It increases the platform where a better quality of life can be encouraged.
Del Monte has alleviated a lot of concerns for all of us and we’re very very happy. God bless him that he came to a place like this and could have exposure to a quality of life.
Our mother was at first reluctant to give up her independence and to enter any assisted living facility at all. However, after a short period at Del Monte she realized how helpful and kind the staff was and how this made her day to day life so much easier. She is happy to be at Del Monte and has only positive things to say. Del Monte has been very accommodating to family visits and has set up very safe barrier arrangements to allow easy visits notwithstanding the pandemic.
My mom has lived at the Del Monte for 6 years and I live 2 miles away, so I am often there. In this time there has never been any indication of the issues that the previous poster mentioned. Over the 6 years, my mom’s care has been stellar. With that said, of course there will be concerns, but they are nothing like what the poster shared. Any concerns I have, mainly stem from my mom’s Alzheimer’s. There are times when the Alzheimer’s moves into another stage and tasks she could do without assistance become tasks that require caregiver assistance. When this happens, the staff always accommodates to meet her expanding needs. Whenever I bring a concern to Julia, she and her staff are extremely responsive and take immediate action. I would highly recommend Del Monte Assisted Living to anyone looking for a small, homey, caring environment for their loved one.
Though there is always room for improvement, 5 stars are definitely warranted during COVID-19 because these people are saints. They are doing EVERYTHING to keep my mom and the other vulnerable residents safe.
My wife Carolyn suffered with Alzheimer’s for six years and we cared for her at home until she reached a point where we could no longer help her. We moved her to Roma Del Monte in July of 2020, and I cannot say enough about the care she received there. She was in the Memory Care Unit and the staff there were very compassionate and caring and treated her as one of the family. They prepared her each day for my visits as she could no longer provide for herself as she was confined to bed and a wheelchair. Unfortunately, she passed away in November. If you are looking for someplace like home, I would highly recommend Roma Del Monte.
From our first phone call to Sunny to currently we have had nothing but a wonderful experience. Everyone is warm and friendly. The grounds are lovely. We are a very close family and it was a difficult decision to place my mother’s in Assisted Living. We placed her at Del Monte the first week of March and the very next week the whole world changed and we couldn’t see her. That was stressful, but we never felt out of touch with her even though we couldn’t see her. The staff and the management (Julia & James) were always available to talk to if needed and have helped with everything we have had to deal with. My mother absolutely loves the staff and her special helpers. They have gone above and beyond to help her and make her feel loved. We couldn’t be happier with our decision.
When we walked in to Roma Del Monte we could tell immediately that is was well run by very nice people. It has been over a year now since my cousin moved in and both he and I are really glad we chose Roma Del Monte. Everyone is very friendly, extremely professional, and really care about my cousin. They keep in touch with me if they have any concerns or notice any changes. My cousin is happy and enjoys the people and food immensely. It is a huge worry off my mind as well, especially in this pandemic. An excellent choice for us!
My family was exceptionally pleased with the care my mother received at Roma Del Monte. Everyone there – from the owners, to the administrator Julia, to the caregivers- went out of their way to make her feel welcome and to provide the best of care. The Del Monte is a model of what an assisted living facility should be and a real asset to our community.
I cannot say enough about the wonderful quality of care our mother received at Del Monte. The staff is engaged, caring, and supportive. There are multiple opportunities for residents to engage socially, and recent room and building renovations have made it a happy, upbeat place for visitors and residents alike.
I must say that I’ve enjoyed my time here especially due to the staff who are very compassionate and caring. I have found that they are very respectful and always maintain good communication with us. My only concerns are with the meals which I have found dinner portions to be too small and the food tends to be on the spicier side. Another suggestion I had was for there to be more exercise related activities. However, the great thing about the new management at the Del Monte is that I know they listen to our requests and do their best to take them into consideration.
I enjoy caring for the residents at the Del Monte and have found it to be quite a rewarding experience. No one can come close to compassionate care and looking after residents the way they do. I have never seen a team as dedicated as they are- especially under the new management. Go Del Monte team!! Keep up the good work.
I have enjoyed my time here and must say that there has been noticeable improvement since the new owner took over. Another feature I like about this place is that there is always good food. I am a big fan of the themed meals they do for holidays and how they have been incorporating healthy recipes into the kitchen. Another added benefit is the staff- I could rave about them all day. They all have great attitudes and when you need someone they respond fast. If you ask me, I wouldn’t change a thing about this place!
My mother used to live at Del Monte. She and I never got along but she was my mother and I loved her regardless of our compatibility. She was living Midwest and when my father passed away. I invited her to move with me here in Pacific Grove. During her stay with me, her health took a turn for the worse. I felt that maybe it was because I was always at work and didn’t have time to pay her attention or keep close tabs if she was taking her medication correctly so I looked around at several facilities and Del Monte just felt like home. The grounds were very intimate and the staff were very kind and compassionate. My mother was not an easy person to get along with but each caregiver was so patient with her and she appreciated their care so much. It meant a lot to me to have that peace of mind that she was well cared for. I will forever be grateful to Del Monte family for making all our lives less stressful
My wife is a resident at Del Monte. Since she moved into their community she is a new person. The time that the team has taken to invest in her and interact with her everyday is beyond words. She is now walking and interacting with us on an average basis. In particular, the memory care unit is superb. I would advise the team to keep expanding their meals and activities as they are looking good! These guys are the most wonderful people I have ever met. I would highly recommend Del Monte.
I go to many, many facilities and I will be honest some are really pretty and look like five star hotels, but guess what the residents need? Five star care and that can definitely be found at the Del Monte. Keep up the good work guys!
I am a resident here at the Del Monte and I enjoy staying here as I have found the staff to be extremely compassionate and respectful towards us. They are very helpful whenever I have a concern. Five stars in my book!. I have also noticed an improvement in the activities department under the new management which I was a bit nervous about but am definitely pleased with. My one improvement would be to have more physical exercises and activities such as yoga, walking, or chair stretching. However, I am satisfied as of now and look forward to the growth.
My mother is a resident at Del Monte. She was living at home on her own. She was afraid of everything and constantly paranoid. She moved to the Del Monte a couple months ago and is a new person now. She is very cheerful, bubbly, and independent. She also never liked crowds but in the new setting she shines around other people. That guy, the new owner, must have some kind of magic to completely turn around a person. Three cheers to the Del Monte!
I have been a resident here at Del Monte for a couple of months and let me just say that I love it here! The girls are wonderful and it feels like a real family due to how caring everyone is here. An added benefit is that my son is happy too as he really liked this place. I visited another home in Monterey and everyone was just squeezed together. Compared to the other care homes this place is wonderful and welcoming!
I am a resident at the Del Monte and I can easily say that the new owner is putting in a lot of effort and I just want to say great job! The staff are very easy to work with and that is saying a lot since not all staff are as accommodating as they are. Honestly, this is not a bad place to live. My only suggestion would be more transportation but I have a feeling that under the new ownership we’ll see major changes fast.
I am a resident here at the Del Monte. I must say that I am grateful for the staff here as they are all amazing! I have found the staff to be extremely helpful and kind. The service they offer means the world to me and it reaffirms a sense of hope within me. I have been at the Del Monte for three years now and during my time here I have found my upper body growing stronger. I have also noticed that I am now more patient and I appreciate the staff for their good sense of humor. I would not change a thing about my time here as I have found it to be extremely invigorating.
My mother is a resident at the Del Monte. I must say that I am very pleased with the quality of treatment my mother receives. She loved Julia and Lee! Also, I like how the new activities are much more stimulating and engaging for the residents. My mother has really enjoyed the new activities introduced by the new Del Monte team. She loved the pet parade and the car show the most. I love to see her smile everyday and it is all thanks to the team at the Del Monte. A suggestion would be to have a complaint box so that residents could fill out requests or let staff know indirectly if something is bothering them
My father-in-law lives at the Del Monte. He is improving a lot under the supervision of the Del Monte team. He was very lonely and sad staying on his own since he had a very active life through his youth and missed having company when he was alone. The Del Monte provides a caring and compassionate atmosphere. He appreciates the company of his fellow residents and has enjoyed his time here immensely. The Del Monte offers a unique and compelling setting that allows him to often be outdoors. He particularly likes the outdoor tent where he can sit by the sun and enjoy his surroundings.
I am a daughter of one of the residents living at the Del Monte. The staff here are very helpful and do a great job caring for my father. However, since I work full time, it can be difficult at times to play catch up with the staff in the evening. I have also noticed that the food portions can be small sometimes and my dad says that the food is bland every once in a while. However, I know that the Del Monte team always takes suggestions in stride and finds ways to improve upon them!
I am a resident here at the Del Monte. I love living here because of the amazing staff, great activities, and yummy food. I am very pleased with the new management and can tell that they care to get to know their residents better. The staff and new owner never fail to make me laugh. The team gives me great care and I don’t know what I would do without them. I love these girls and cherish my time at the Del Monte. An added bonus is that the food here is delicious. Great job guys and keep up the good work!
My husband lives at Del Monte. I remember when I first brought him to The Del Monte. He was still wheelchair dependent at the time. Thanks to the staff patiently caring for him and helping him get up and walk everyday. He is now capable of attending daily activities independently! I can’t thank the folks at the Del Monte enough for what they have done for him. He can now shower, walk and make his own bed on his own which is major progress. The staff here are extremely helpful and always let me know if there are any problems. We are very pleased with the services provided and would definitely recommend this place to other folks who are looking into assisted care living facilities.
I am a resident at the beautiful Del Monte. I have been here for three years and can confidently say that this is my home. My caregivers are like my daughters and sons. After Sunny, the new owner took over, I now have a new granddaughter too! She is only thirteen but is excellent at manicures and pedicures. She pampers me everyday and I must say, I love my flan and dark chocolate. His whole family is a delight and they love my housemates as much as they love me. I also enjoy spending time in the brand new rustic backyard and gazebo they just put up. I love my new family!
My mother was living at home alone for so many years. She was always a very private and independent person. Over the years, I noticed that her health was declining rapidly. It was such a difficult decision for my siblings and I to move her into a home because we always told ourselves that we would never do such a thing. The reality was that we were all still working full-time jobs when Mom was no longer able to care for herself, so none of us were able to stay with her in her house to take care of her full-time or have her stay with us and care for her that way. It would not have been safe to keep her at home and private care is ridiculously expensive and would never be in our budget. Del Monte was one of the few places we looked. When we met Julia, we immediately felt that Del Monte was the right place for Mom. She was so kind and patient with walking us through the process. All the staff were always so attentive and compassionate and were always laughing. It just felt like a home.
My name is Phillip C. and my wife Wilma resided there before God called her home a few months back. The Del Monte management and staff was a huge help since day one. Helping transition her from our home to the Del Monte was a struggle but the staff welcomed her with open arms and embraced my wife and family as if we were their own. I cannot express how deeply satisfied I am with the services they have provided and if my wife were here today, I’m sure she would feel the same way. Thank you, Del Monte, for all that you do, I’m sure I will be needing your services soon.
My mom lovingly calls Del Monte her home. You have given her the confidence to stay as active and mobile as possible. All the daily activities has given her the stimulation to participate and interact with other residents. The social interaction rounds out her life at Del Monte and is very important.
On behalf of our family, we want to sincerely thank you for all the kindness and care you have given our mother for the last year and a half. We wish you could have known Mom before her stroke; she was amazingly sharp and had so much to share. After living with us for three years, Nancy and I could no longer care for Mom. Nursing homes were not what we wanted for her. We’re thankful that there was room at Our House; we can’t imagine a nicer facility or nicer people to care for her!
My husband lived at Del Monte. He was not the easiest person to get along with. I had a bad back and was not able to take care of him on my own anymore. Our family doctor referred us to Del Monte and I am so glad he did. Del Monte was so helpful with his admission. They immediately made both of us feel at home. The home was going through new management at the time so I was a little nervous about all the new changes but as soon as I met the new owner and his family I no longer felt that way. There have been so many new and fun activities. The place is looking more spiffy and staff seem more involved and excited. I could see myself moving in when my time comes.